Our Privacy Policy

At Yolo Squad Adventures, we value your privacy and are committed to safeguarding your personal information. This policy explains how we collect, use, and protect your data. By using our services, you agree to our privacy practices outlined here.

We collect personal information that you provide to us when you visit our website, register for our services, or make a purchase. The types of personal information we may collect include:

  • Contact Information: Name, email address, phone number, and postal address.
  • Payment Information: Credit card or other payment method details.
  • Booking Information: Details related to your trips, such as dates, destinations, and special requests.
  • Demographic Information: Age, gender, and location.

How We Use Your Information

The information we collect is used for various purposes, including:

  • Providing Our Services: To process your bookings, manage your account, and provide customer support.
  • Communication: To send you updates regarding your bookings, special offers, and promotions.
  • Improving Our Services: To analyze website usage and improve our website's performance and user experience.
  • Marketing: To send you newsletters, promotions, and offers that may interest you, if you have opted-in to receive them.
  • Compliance: To comply with legal obligations or enforce our terms of service.

Disclosure of Your Information

We may share your personal information with the following parties:

  • Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, and provide other services (e.g., Payment Gateways).
  • Legal Obligations: If required by law, we may disclose your personal information to comply with legal processes, protect our rights, or respond to legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

We do not sell or rent your personal information to third parties for marketing purposes.

Security of Your Information

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Secure encryption technologies for payment processing.
  • Access Control: Limiting access to personal information to authorized employees and service providers only.
  • Regular Audits: Conducting regular security audits and updates to protect your information.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access Your Information: You can request a copy of the personal information we hold about you.
  • Update Your Information: You can update or correct your personal details at any time.
  • Delete Your Information: You may request to delete your personal information, subject to certain legal exceptions.
  • Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

If you wish to exercise any of these rights, please contact us at using the information below.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date. Please review this policy periodically to stay informed about how we protect your information.

Third-Party Services

We may engage third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

Examples of third-party services we use include:

  • Payment processors: To handle transactions securely.
  • Analytics tools: To understand how users interact with our website and services.
  • Marketing partners: To send promotional emails and newsletters if you have subscribed to our communications.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please feel free to contact us:

Email: support@yolosquadadventuires.co.ke

Phone: +123 456 7890

Mailing Address: Prestige Plaza Kimathi way, Nyeri, Kenya.